Privacy Policy

Last updated: June 1, 2026

Built Together LLC (“Built Together,” “we,” “us,” or “our”) operates builttogetherva.com and provides roofing and re-decking services in Central Virginia. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or submitting an inquiry, you agree to the practices described below.

Information We Collect

When you contact us through our website, a lead form, a social media advertisement, or by phone, we may collect your name, email address, phone number, property address, and details about the service you are requesting (such as the condition of your roof or deck and your preferred contact time). We also automatically collect limited technical information when you visit our site, such as your IP address, browser type, and pages viewed, through cookies and similar technologies.

How We Use Your Information

We use the information you provide to respond to your inquiry, schedule inspections and estimates, prepare and deliver proposals, perform the services you request, communicate with you about your project, and follow up regarding your request. We may contact you by phone, text message, or email using the information you provide. We also use website and advertising data to measure and improve our marketing.

How We Share Your Information

We do not sell your personal information. We share it only as needed to run our business, including with: service providers that help us manage leads and operations (such as our customer relationship management software and automation tools); roofing subcontractors and crew members assigned to perform work on your project; and advertising and analytics partners that help us deliver and measure ads. We may also disclose information when required by law or to protect our legal rights.

Text Messaging

By providing your phone number, you consent to receive calls and text messages from us regarding your inquiry and project. Message and data rates may apply. You can opt out of text messages at any time by replying STOP.

Cookies and Advertising

Our website and our advertising partners, including Meta (Facebook and Instagram), may use cookies, pixels, and similar technologies to deliver, personalize, and measure advertising. These tools may collect information about your device and your interactions with our ads and website. You can control cookies through your browser settings, and you can manage ad preferences through the settings offered by the relevant advertising platforms.

How Long We Keep Your Information

We retain your information for as long as needed to respond to your inquiry, complete your project, and meet our business, legal, and recordkeeping obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Your Choices and Rights

You may request that we review, update, or delete the personal information we hold about you by contacting us at mo@builttogetherva.com. You may opt out of text messages by replying STOP and out of marketing emails using the unsubscribe link.

Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.

Contact Us

Built Together LLC Email: mo@builttogetherva.com Website: builttogetherva.com Central Virginia (Charlottesville area)